Q. My participant didn’t show up. Now what?
A: Nothing is more frustrating than when a participant no-shows or shows up with their brand new face tattoo and can’t be scanned. We are sympathetic, but unfortunately, that time was not available for others to book, and therefore you will still be charged even though you did not get to use that time for scanning. However… If you can find another participant before your scan time, we can use that window for another project in your lab. [You cannot switch this to development time tags, but you can pilot with grant tags].
Exceptions can be made if the participant had some unavoidable problem (oversleeping or forgetting do not count). Contact Dr. John VanMeter for consideration of waiver of the charges.